Governance & Organisational Design
Align leadership, decision-making, and operating models to scale with clarity.
Learn moreGovernance. Experience. Resonance.
Clarity that scales. Impact that endures.
I build the operating conditions where strategy, people, and delivery resonate — and deliver measurable advantage.
Intent
Design is not decoration.
It is the ability to create structures, strategies, and products that hold under pressure and adapt across contexts.
My work focuses on:
- Governance that clarifies decisions and authority
- Strategies that connect products to markets
- Systems and teams that scale without friction
This alignment creates resonance: when intent, execution, and adoption reinforce each other instead of competing.
Services
What I do
Product & UX Strategy
From service blueprinting to omnichannel experience, ensure products deliver both value and usability.
Learn moreDigital Transformation
Embedding AI, data, and automation in operations, adoption by design, not chance.
[Learn more]Audit & Assessment
Assess governance, product, and UX maturity to identify gaps and opportunities.
Learn moreDesign Systems
Frameworks that align teams, cut costs, and accelerate delivery while maintaining consistent experiences across products and markets.
[Learn more]Discovery & UX Research
Uncover the root causes of behaviours and turn insights into actionable strategies.
Learn moreTraining & Coaching
We train and coach teams in Design Thinking, research, and ergonomics. We embed best practices and ensure autonomy for lasting impact.
Learn more
Certification
NN/g UX Certified
Nielsen Norman Group — Design Manager & UX Designer.
Pillars
How I operate
People
Align leadership, strengthen cultural cohesion, and enable teams to adapt and deliver across diverse, multi-country contexts.
Process
Governance models, decision-making rituals, and prioritisation methods that accelerate time-to-market while safeguarding quality.
Platform
Tools, systems, and design frameworks that scale consistently and deliver measurable impact—from local pilots to global rollouts.
Work / Proof
Impact at a glance
+25
to +35%
to +35%
Design & dev efficiency
−20
to −30%
to −30%
Maintenance & QA effort
−30
to −40%
to −40%
Production timelines
−20
to −40%
to −40%
TCO
+15
to +20%
to +20%
Team productivity
Clients
Credentials
Finance & Regulatory
EY (FSO), Vermeg, ADI
Retail & Omnichannel
Celio, Camaïeu
Healthcare & Pharma
Opella (Sanofi)
Software & SaaS
Kantar XTEL, EBP Informatique
Telecom & AI Platforms
Orange
Automotive & Mobility
PSA
Culture & Public Sector
Louvre Abu Dhabi, European Union
Start a conversation
Start a conversation about aligning governance, product and operations.